FAQs


At Aqua Kiwi we are dedicated to maintaining the highest level of quality for both our customer experience as well as our products. If for any reason you need contact us, please do not hesitate. 

Can I return my items?

  • Within 15 days, of receiving your item: e-mail hello@aquakiwi.com with your order number and we will process the return or exchange. 
  • After 15 days: you will receive a gift card to Aqua Kiwi for the current selling price
  • All SALE purchases are final.

How quickly will I receive my order?

First of all, thanks for placing an order!  We are a small business and every order makes a huge difference.  Your order will be processed and shipped within 1 business day! On average it takes about 2-3 days to arrive in the US.  International orders vary based on local customs procedures.

What forms of payment do you accept?

We currently accept Visa, MasterCard, Discover, American Express as well as Paypal.

 

 

Did we miss the question you were looking for?  Email hello@aquakiwi.com and we will get back to you as soon as possible.